Why is my DGT serial e-Board is not recognised by my computer?

When you use a board with a serial 9 pin (RS232) connector or with a USB to serial converter, you should not forget to connect the external power supply to the serial cable of the Serial e-Board. The serial e-Board requires power to operate and this power is not supplied via the serial port or the USB to serial adapter.

Important note: The electronics of the DGT e-Board could easily be damaged due to reversed polarity of the power wiring. Please make sure that the power polarity of the used adapter is correct. Be sure that no other program is running and using the DGT e-Board when RabbitConnect is started. RabbitConnect can only communicate with one e-Board at the same time. When you are sure that the power is connected correctly and the RabbitConnect driver is installed but there is still no response from the e-Board, please contact DGT support for assistance.

Featured Products

  • DGT Smart Board has many applications and setups!

    The DGT Smart Board is an electronic chess board with many functionalities.

  • Revelation II Anniversary Edition

    Revelation II exists 5 years and DGT celebrates its 25 year anniversary: The Revelation Anniversary Edition!

  • DGT Travel Timer

    New in the range of clocks, the Travel Timer in the color scheme white and blue.

  • DGT1006 Backgammon Timer

    The new DGT1006 Backgammon Timer has a special feature: the delay option!

News flash

DGT

As a leading electronics and digital company we develop innovative ideas into quality products and unique services.

We take play seriously and want to add fun, fairness and excitement to all games.

Contact Us

Visit Us